Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Terms of Use | Unboxed my ThinkPad L380 and spent the whole evening swearing at the keyboard! I would like you to try to use On-screen Keyboard while writing an essay to check whether its a Keyboard problem or window problem. Privacy Policy | Microsoft global customer service number. If the on-screen keyboard work fine than please follow method 2 & 3. After all, without the N key… Moderator comment: Post edited to conform with the Community Rules. This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter! (now) I don't have windows 10 (so the install of windows 10 is not the problem). If again not works, I will change my keyboard, I think. I called DELL support just to check what my options were and some joker there quoted me $349 Canadian dollars for the repair. I went through your steps and have the virtual keyboard up. devinyzfr6 Sometimes they can do things cheaper and offer a warranty to boot! How to Use on-screen keyboard: http://windows.microsoft.com/en-IN/windows-8/type-with-the-on-screen-keyboard. You just made my day! None of the othes. The a, q, z, 1, " keys are working properly. Note: To open Device Manager, on Keyboard Press Windows Logo Key + R, type Control panel and click ok, click Device Manager. © 2020 iFixit — Licensed under Creative Commons — Privacy — AAAn eaaarthqquaaake waaas in New ZZelaaaand. Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Did someone help you today? Moderator note; e-mail address removed to stop the spambots getting it, 1- Shut down the machine and connect the charger, 3- Release the finger and restart the machine , check and let me know. Protect Yourself From Tech Support Scams I have worked on my old mac in the past, much easier. I would like to ask few questions regarding the issue: 1. The keys ( Q, A, ", 1, ESC, Z, Alt ) (6 key) are not working properly. Know it is a long time at ago but what did you do and did it work. Learn More. If not doesn’t work than download the driver for manufacturer websites and install it. Support Specialist SEAlaa, my right alt key was not working perfectly i tried your solution and problem solved but can you describe what was the actual problem, External Displays, Options and Accessories, Recently Released Service Tips - Read Only, Recently Released Critical Drivers - Read Only, ThinkPad: T400 / T500 and newer T series Laptops, ThinkPad: P and W Series Mobile Workstations, ThinkPad: X Series Tablet and Helix Laptops, ThinkPad: S Series, ThinkPad Yoga and Twist Laptops, ThinkPad: 11e (Windows), 13, E and Edge series Laptops, ThinkPad; T61 and prior T series plus Other Legacy ThinkPads, Lenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks, Lenovo C, E, K, M, N and V Series Notebooks, K9 [L38043] and K9 Note [L38012] Smartphones, Y Gaming Accessories & Curved Gaming Monitors, Lenovo Android based Tablets and Phablets, Lenovo Beacon, Stick 300, D, J and S Series Desktops, VR Classroom Software, Content, and Educator Resources, Pre-Installed Lenovo Software and Applications, Windows 8.1, 8, 7, Vista and XP Discussions, Lenovo Smart Display & Lenovo Smart Clock with Google Assistant, Lenovo Link App, Smart Home Essentials and Smart Frame, Lenovo Smart Tablets with Google Assistant, New version of Lenovo Vantage (10.xxxx) is missing features, Moto G6 Travando após atualização do Android 9 Pie, [X1C6/T480s] low cTDP and trip temperature in Linux, Moto Z2 Force wifi issues after Android 9 Pie update, Lenovo Legion Y530-15ICH не работает от аккумулятора, Bring back fan control to the Legion Y740. What is the make and model of the computer? OK, you have proved the problem is within the keyboard. The following keys only work intermittently after tapping them several times: ESC, ~,TAB, CAPS, 1, Q, A, and Z. I am writing this sentence, I dont see a problem. 10/05/2016 by devinyzfr6. Please help me! One day I might get the keyboad eplaced. Once you've enabled it go to the upper right of your menu you should see a icon with the command key. You have a competent technician with the correct part to fix it. Sometimes buttons dont work, sometimes they works repeatedly. On Keyboard  select the Keyboard  Please think lenovo keyboard. Fistly, I tried your solution, I tried twice, but not worked. The problem is that certain keys on the keyboard are not working. Browser Compatibility. Microsoft Employee and that the phone number is an I am writing this sentence, I dont see a problem. Microsoft global customer service number. Alaa, believe me! Thankyou Support Specialist SEAlaa, my right alt key was not working perfectly i tried your solution and problem solved but can you describe what was the actual problem, Sometimes it could be a power confliction. See what your internal keyboard is on the left is it U.S.? Did you spill something into it (drink or water)? Terms — http://windows.microsoft.com/en-IN/windows-8/type-with-the-on-screen-keyboard. Is there any solution to it. While more complex if you're not careful you can damage the battery in the process. For the next few weeks they mostly worked, but occasionally would stop working for a few minutes at a time. official Or, take apart the upper case so you can replace the keyboard subassembly. If not doesn’t work than download the driver for manufacturer websites and install it. So the "z" key does not work at all. Command key will not work with closing programs and closing tabs or dialog windows, But will work copy and paste. (now). Cost is very low - $10 to $20. Any help???? You need to follow the steps from the article mentioned below to perform a Clean Boot. "z" Key not working at all. The "a" and "q" does not work only when "command" is pressed, but the command works all the time. Keys on the number pad are not working. Help. n erthuke ws in New elnd (An earthquake was in New Zeland). 10/05/2016 by Dan. Replacing a laptop keyboard is expensive. Install any pending Windows updates on the pc to check if that helps. Sometimes buttons dont work, sometimes they works repeatedly. What is the make and model of the computer? You have two ways to do this, either replace the complete upper case while expensive it is by far the least amount of work. Certain keys not working: ESC, 1, Q, A, Z, TAB. Thank you for contacting Microsoft community. Here's the IFIXIT guide you'll need to follow for either: MacBook Pro 15" Retina Display Mid 2015 Upper Case Assembly Replacement. driver, Right click the specific driver and then click Uninstall, Restart the computer and it will try to automatically installed the generic Driver. You can help protect yourself from scammers by verifying that the contact is a, official As you have stated that you are issue in using keyboard on your laptop such as you are not able to type letter z and many other keypad like shift key, (?) This website uses cookies. If not correct it. Knowing when to throw the towel in, letting someone more skilled is smart! If I know, changing keyboaard will solve the problem, I will do but, what is the problem, I dont know. The laptop was 14 months old, just out of warranty, when we noticed the issue. my laptop won't push the Z and the button next to it (not x, the other thing), and wont push the ? (I am using copy paste method all the time and I cannot keep up like this). Under the 'Keyboard' section check off 'Show Keyboard, Emoji & Symbol Viewers in menu bar'. Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting. technical support services. Num Lock is used to switch between the primary function (numbers) and secondary functions (arrow keys, Home, Del, etc.) The keys ( Q, A, ", 1, ESC, Z, Alt ) (6 key) are not working properly. The I got angry and I took over all the keys and then replaced again. Microsoft Agent or All buttons are next to each other. You might want to see what it will cost you for the Apple Store to repair your system. One bad key on your keyboard can make it impossible to write even the simplest email. Did you spill something into it (drink or water)? One of the keys on Robert Arnold’s keyboard stopped working. Here is the upper case part: Uppercase w/Battery for Mid '15 MacBook Pro Retina - Apple P/N 661-02536. You can follow the question or vote as helpful, but you cannot reply to this thread. Etc. There was some dust or sth etc. and shift key is not working Original Title: KEYBOARD PROBLEMS. Got a strange one here, we have a Toshiba Satellite Pro 660D running Windows 7 64 bit, in normal and safe mode the q,a and z keys don't work so difficult to log in unless your username or password doesn't have those letters. I seem to have the same issue just with other keys. But now, it's working. I am not sure your answer helped me but now, my buttons are working correctly. keyboard is not functioning properly like z, ? Let me give you an example. You may also want to use the iconic view of the keyboard to double check if the key is working correctly. I have given up and bought an external keyboard so that I dont have the frustrrration. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Prob take it to the store and get their outlook. Thanks for your feedback, it helps us improve the site. This thread is locked. Please get back to us if the issue doesn't resolved. Opening the keyboard viewer will allow you to see the pressing of the keys as you type on the keyboard see if the key has failed. Here is the keyboard part: Macbook Pro 15" Retina A1398 Keyboard backlight 2012 2013 2014 2015 You do want to get the one with the replacement rivets or screws. Keep it clean. You can also add in a second keyboard and delete the original one then add it back in to refresh it. Yes, but it only woks fo a while. Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. OK, you have proved the problem is within the keyboard. If the keys on the number pad don't work or are behaving oddly (e.g., moving your cursor), press the Num Lock key. Have you made any changes to your computer prior to the issue? So the "z" key does not work at all. As you can see my ahh key doesnt work ( or it does sometimes) . Here's a vid showing the process of replacing the keyboard: Macbook Pro 15" Retina A1398 Change Keyboard. of … Accessibility, MacBook Pro 15" Retina Display Mid 2015 Upper Case Assembly Replacement, Uppercase w/Battery for Mid '15 MacBook Pro Retina - Apple P/N 661-02536, Macbook Pro 15" Retina A1398 Keyboard backlight 2012 2013 2014 2015, Macbook Pro 15" Retina A1398 Change Keyboard. You can help protect yourself from scammers by verifying that the contact is a Lenovo is committed to environmental leadership from operations to product design and recycling solutions. Strange! Have you made any changes to your computer prior to the issue? Only a year old. See if an external USB or Bluetooth keyboard works. The "a" and "q" does not work only when "command" is pressed, but the command works all the time. By browsing this website, you consent to the use of cookies.

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