For better clarity and to assist you correctly, I would require more information regarding this: For now, let me keep you informed about a few things here. There shouldn't be any software to download as far as I know. Follow the directions in the Quick Start Guide for easy setup. hp product number 686121-001. Currently I'm using one BT dongle for my mouse X4500 and another one for my keyboard Pavilion 600. Lost USB Receiver for HP Wireless mouse please let me know where to purchase the replacelment for it. i saw so many youtube videos has the same issues some mouse's company can repair the device with the unifying receiver software, HP has the unifying receiver software of the HP x4000 mouse?? You may need to order both the USB receiver and the wireless mouse. Let me know how this goes. The guy that kept responding with nonsense has clearly lost his mind. Try our automated HP Audio check! Arthur-c. Placing the receiver on a metal surface or interference from other 27MHz devices can cause the receiver, keyboard or mouse to lose connectivity. Lastly, scroll down to the bottom of the page and select 'Get phone number.' We apologize for this inconvenience and are addressing the issue. I genuinely hope the issue gets resolved without hassles and the unit works great. Yes it uses HP Link-5 Technology. Create an HP account today! hello sir i have lost theUSB receiver of HP x4000 Wireless Mouse with Laser Sensor and i hope you can hple me with that. Highlighted. So unless both receivers are bearing Unifying logos and Logitech Unifying software can somehow come to rescue (I believe these are HP-branded Logitech accessories) I already mentioned Logitec and their Unify software solution for this. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Connect with HP support faster, manage all your devices in one place, ... so I can save one USB port and simply use ONE bt receiver for as you said up to 3 devices. A USB hub might not provide enough power for your device to connect properly. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Look for and remove any battery tabs from the device. Can you provide a direct link? Zarejestruj się do naszego newslettera. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. There are no Spare Parts available for this Product. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. This tab prevents the device from receiving power. See your browser's documentation for specific instructions. By using this site, you accept the. Ask the community. The mouse is recognized only by its own dongle. Highlighted. Your session on HP Customer Support has timed out. Superb description and terrific observations made before posting.

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